Business

The world’s first artificial intelligence with emotional intelligence.

Cass’s engine delivers a customizable mental wellness chatbot so organizations can help their employees, members, and communities overcome hardships and become more resilient.

For Health Insurance Companies

Sample Cass Conversations

To help me best support you, take a moment now to share what you hope to gain from our first conversation.
I want to find help dealing with my anxiety
I'm hearing that you are looking for help dealing with your anxiety.
What do you experience more frequently?
1. Feeling down or tired (Send 1)
2. Feeling restless or overwhelmed (Send 2)
2
I'd like to see how you've been feeling lately. Let's begin a short quiz, ok?
Okay
I'm feeling like I don't want to live anymore
I have informed a counselor who may reach out to you between 8am - midnight EST. You can also call them directly 24/7 at 1-844-874-8257. Sometimes people who feel this way are considering taking their own life. Are you feeling suicidal?"
I think so
I'm concerned. I have a crisis counselor available to talk to you.
What's your phone number?
656-343-23432
Ok, you should receive a call momentarily.
Do you find yourself feeling stressed often?
Yes. I get overwhelmed so easily lately
Would you like to discuss a few methods that could help you relieve this stress?
We could try
One way you can relieve stress is by talking it out with someone.
This way, you can work sort through your stressors to come up with solutions. It can feel like a weight was lifted off your shoulders!
I don't often share my problems with others
Would you consider talking to a friend next time you're stressed?
Yeah, I have some friends I can confide in
Hi. Have you been feeling down or anxious at all lately?
This whole week I've felt awful and empty
Practicing self-compassion can boost your mood and improve emotional resilience. Would you like to hear more about it to help get through hard days?
Yes, please
Okay! You can start by showing yourself some kindness with a thoughtful self statement or compliment. What comes to mind?
I am determined and hardworking
Nice! You can also try, "I deserve to feel happy, healthy, and whole again." Try it out.
Do you consider yourself to be an optimistic or a pessimistic person?
I'm pretty pessimistic, I'm always thinking about the worst scenario
Could you describe a time when you engaged in pessimistic thoughts to explain why a situation happened?
I keep failing all my exams because I'm not smart enough
The way in which you explain why something has happened matters a great deal and is something you should both be aware of and have the power to change for the better. Make sense?
Yeah, that is a good point
Did you know that optimism is a way of thinking and processing the world?
I've just been so lonely
I understand what you're going through. One approach is to create more opportunities for social contact.
How do you feel about getting out of the house more to actively seek new friendships?
I don't know. It's so hard to do at my age
I know that putting yourself out there can be intimidating. But maybe facing that fear is worth the temporary discomfort if it means not feeling lonely in the long term?
That's true. Still, how do I do it?
You could go to local events, start a new hobby, join a book club or sports team, or say 'Yes' to invitations you wouldn't normally accept. Do any of these interest you?

Thousands of organizations are expanding access to chronic disease management and behavioral coaching and wellbeing with Cass.

Providing a Calm And Safe Space to all.
Outcomes

170K

people received support 

8K

suicidal crisis de-escalated
No items found.
Outcomes

18%

reduction in anxiety

28%

reduction in depression
No items found.
Outcomes


81%

decrease in depression symptoms
Outcomes

12K

people received support

71.5

helpfulness score

$16 million

saved in the cost of care
No items found.
Outcomes

$11 million

saved in the cost of care.

9K

people received support

237

people connected to counselors in real time
No items found.

What do customers think of Cass?

Text based support has the potential to make preventive interventions easily available and affordable.
Julie Edgcomb
-
Clinical Services Director, Monterey County Health Department
Text based support has the potential to make preventive interventions easily available and affordable. Cass has created an impressive platform that facilitates easy program design and improvement.
C. Barr Taylor
-
Stanford University - Professor of Psychiatry and Behavioral Sciences, Emeritus
Saint Elizabeth & Elizz are working with X2 to explore new ways to support patients and family caregivers through supportive conversations with Tess.
Mary Lou Ackerman
-
VP of Innovation, Saint Elizabeth
X2 is creating an entirely new form of care, which is affordable and scalable.
John Quick
-
Founder and retired CEO of New Directions Behavioral Health
Text based support has the potential to make preventive interventions easily available and affordable.
Russell Fulmer
-
Northwestern University Department of Counseling

Join us and our partners in our journey to bring behavioral healthcare and coaching to everyone and offer your community a calm and safe space.