Privacy Policy


You are bound by the terms of this Privacy Policy and consent to the collection, use, and disclosure of visitor information pursuant to all of the terms of this Privacy Policy.


“Personal Information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, Internet Protocol (IP) address and domain name used to access our portal, date and time you visited our website and pages visited, or other information when needed to provide a service you requested.

When you browse our website, you do so anonymously. We don't collect Personal Information, including your email address, unless you sign up or register in the Application or our website for an account, submit your Personal Information to us for any other reason, or contact us for additional services or information or to resolve concerns.

We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. Like many other commercial apps and websites, the Application and our website may use cookies to collect information about how you use the site.

We do not access or store information that you have saved on your mobile device such as contacts and appointments. However, in order to provide our services, the Application or our website may interact with some features on your mobile device, such as your GPS locater. In such case, we will ask for your consent with respect to identifying your location.


We will always give you the opportunity to "opt out" of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Policy unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection, or by contacting us at Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in progress.

We may use the e-mail and text addresses you provide when you register to send appointment confirmations and reminders. You cannot opt out from receiving these email and text messages.


Our Application may use cookies and other technologies to collect information. A cookie is a small data file that certain websites write to your hard drive when you visit them. This information allows us to customize your preferences and to deliver a better service for you. For example, the Application or website may use Cookies to save and remember search preferences that you may have done while browsing, in order to deliver content specific to your interests.

A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only Personal Information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of the Application and our website use cookies to understand user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

Cookies can contain pieces of Personal Information. These Cookies often are used to make the site easier to use. For example, if you check a box to ask that we remember your login information on your computer so that you don't have to enter it each time you visit the site, it's stored in a Cookie on your computer.

If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.


Your Personal Information is never shared outside X2AI without your permission, except under conditions explained below. Inside X2AI, data is stored in controlled servers with limited access.

We do not track users, who do not interact with our sharing functionality across the web, and therefore we do not use "do not track" signals, even though various browsers offer a "do not track option."

We don't sell, rent, license or share any of the Personal Information you provide to us with companies outside of X2AIfor their own promotional or marketing use without your explicit, affirmative consent. There are occasions, however, where we must share your information to provide you with the services you requested or for legal reasons. Descriptions of when we share and with whom we may share your information with are provided below.

We may send your Personal Information to other companies or people under any of the following circumstances: when we have your consent to share the information; or we need to share your information with our staff, consultants, or companies that work with us, to provide the product or service you have requested (we will only provide those companies the information they reasonably need to deliver the service, and they are prohibited from using that information for any other purpose). We will also disclose your Personal Information if required to do so by law.


We may combine any public and non-personal information you provide with information from other users to create aggregate data to display on the Website. This sort of statistical information is called aggregate data because it reflects the characteristics of a large group of anonymous people. Aggregate data does not contain any information, including Personal Information, that could be used to identify you or contact you. For example, we might inform third parties regarding the number of users of the Website and the activities they conduct while on our site. We may use aggregate data or share it with our business partners so that the information and services we provide best meet the needs of our users. Aggregate data also helps advertisers and sponsors know how effectively they are reaching and meeting the needs of their target audience. All such aggregate data shall be in an anonymized, aggregated, non-linkable, and deidentified format.


If you are a registered X2AI user, you can review your Personal Information by going to the Application (or website, as the case may be) and signing in. You may also request deletion of your X2AI account or any of your Personal Information held by us by sending an email to or by sending 'delete my data' to the chatbot.


Your X2AI account information is password-protected for your privacy and security. As set forth in the Security Policy, we implement safeguards to protect the security of the data you send us through physical, administrative, and technical procedures.

It is your responsibility to protect the security of your login information. Change your passwords often and use a combination of letters and numbers.


The Application and our website do not target and are not intended to attract children under the age of 13. X2AI does not knowingly solicit or collect Personal Information from children under the age of 13 or send them requests for personal information. If you are under 13 then you may not use or access our website or services at any time or in any manner. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible and terminate the associated account. If you believe that a child under 13 may have provided us personal information, please contact us immediately at


Our Application and website may contain links to other websites or applications. X2AI does not share your Personal Information with those websites or applications and is not responsible for their privacy practices. Please note that when you click on any of these links, you are entering another website for which we have no responsibility or control. The inclusion of any link does not imply affiliation or endorsement by us of the linked website or any of the content, services or products offered on such sites. You access these sites at your own risk and we make no representations or warranties about the content, completeness, or accuracy of these links or the sites hyperlinked to this Web site, or about the privacy and security of information transmitted to or through them. We are simply a portal and do not have access to their data. You agree that we shall not be responsible for any loss or damage of any sort incurred as a result of any such links or as the result of the presence of such links on this site. We encourage you to learn about the privacy policies of those companies.


The Company is governed by the laws of the United States of America. By using the Website and submitting any Personal Information, visitors from outside the United States acknowledge that the Website is subject to U.S. law, consent to the transfer of Personal Information to the U.S., and waive any claims that may arise under their own jurisdiction.


California Civil code Section 1793.83, entitles California customers to request information relating to whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. As explained in this Privacy Policy, X2AI will not sell or transfer your Personal Information to third party companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this statute or who have questions contact us at, call +1 415-237-1774, or write to us at: 44 Montgomery St San Francisco, CA 94104

If you are using our system through Facebook Messenger, please be advised that your data is subject to the Facebook privacy policy. Facebook can see that you are chatting with our system, and they can see the content of the conversations. For elevated privacy, please access our system using Signal or Tor.

This privacy policy also applies to Coach Cabi on Google Home, which action is named "Talk to Coach Cabi", developed by X2AI Inc.

X2AI, Inc. ("X2AI") is committed to respecting the privacy and recognizing the need for appropriate protection and management of our users’ Personal Information of the X2AI mobile application (the “Application”) and services provided by us through the Application and our websites at and (collectively, the “Services”). When we do need your Personal Information to provide services that you request or when you choose to provide us with your Personal Information, this policy describes how we collect and use your Personal Information.


If you have questions or concerns about our collection, use, or disclosure of your Personal Information, please email, call +1 415-237-1774, or write to us at: 44 Montgomery St San Francisco, CA 94104.