Our knowledge engine was created in collaboration with researchers and trained psychologists and is based on millions of conversations and self-assessments (such as GAD-7 or PHQ-9).
The information contained in this system spans 800 different topics over 3 million variations to deliver an extraordinarily deep repository of clinically proven behavioral health knowledge.
This engine is called upon by text message from users to deliver personalized conversations, recommendations, resources, assessment, and self guided exercises, in real time, to millions of people simultaneously.
Every conversation with Cass starts with the question, “how are you?”. No apps to download or sign up for. Simply text, either via SMS or Facebook Messenger. Then Cass delivers guided and personalized support to anyone worldwide in response to how they interact with the knowledge engine.
Proactively reach out and engage your community at scale. Make the most impact by automatically reaching out with specific offers, resources, benefits information, and personalized messages.
Cass automatically triages and recommends relevant resources such as suicide hotlines, in-house or other counselors in our network, and digital health tools when they are most needed to ensure ultimate effectiveness.
Cass proactively flags and alerts if someone is in a crisis and follows protocols to verify the severity, and immediately starts the de-escalation process while engaging a crisis counselor and having them engage within 20 seconds.
Meet your audience where they are by embedding Cass within existing workflows such as Google Home, Instagram, Facebook Messenger, WhatsApp, your website, portals, and many more communication channels.
Cass enables users to connect on-demand to 5,000 certified counselors available in all 50 states or schedule an appointment for later. Offering a fully integrated experience to provide a complete level of care.
Track your impact with Cass. You can create analysis and reports and integrate all information with your database or EHR with full database access. Cass also provides a complete preconfigured out-of-the-box insights dashboard.
Cass is currently available in seven languages including English and Spanish, with the optionality to quickly build out new languages for different communities.
Cass’s artificial intelligence is reviewed and approved by an ethical and medical board to ensure a high-quality experience. All data is stored in a fully HIPAA compliant way, and we are becoming SOC2 certified.