After the COVID-19 pandemic, mental health concerns have been raised worldwide. Anxiety, depression, suicide, and domestic violence concerns are the main emotions and topics that people report to Tess every day when she asks: How are you doing today?
Tess, a mental health chatbot, that has been trained 10+ years to provide emotional support to different communities, has shown high increases in people talking after COVID-19. The uncertainty, the economic crash, the virus, and vaccines have increased among people's signs and symptoms of anxiety, depression, and also, due to shelter in place, domestic violence. Because of the complexity of the pandemic, many people who emotionally suffer every day have found Tess as a source of support 24/7. Each time a person reports an emotion or topic, Tess will get the person into a conversation to promote a safe space to talk. Today, AI chatbot is supporting 19,000,000 people to heal their emotions.